This report contains a detailed statistical analysis of the results to the survey titled
Customer Satisfaction Survey. The results analysis includes answers from all respondents
who took the survey in the 882 day period from Tuesday, September 11, 2007 to
Monday, February 08, 2010. 1050 completed responses were received to the survey during this time.
| Please indicate which of our services you are commenting on in the survey questions below. |
| Overall, how would you rate your satisfaction with the quality of service we provided on your recent request? |
| Please rate the professionalism of the OSS staff you dealt with. |
| How would you rate the technical knowledge level of the OSS staff you dealt with? |
| How would you rate the speed of our service response? |
| Please rate how well we kept you informed throughout the service delivery process. |
Generated: 2/9/2010 7:47:13 AM